Privacy Policy

Last updated: January 1, 2025

Therapeutic Massage Chicago ("we," "us," or "our") operates the website at www.therapeuticmassagechicago.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us.

1. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, and phone number when you submit our contact or booking request form
• Booking details — your preferred service, date/time preferences, and any notes you provide about your needs
• Usage data — pages visited, time spent on the site, browser type, and referring pages, collected automatically via Google Analytics
• Health information — information you voluntarily provide about injuries or medical conditions relevant to your massage session

2. How We Use Your Information

We use the information we collect to:

• Respond to your booking requests and inquiries
• Schedule and confirm appointments
• Provide safe and appropriate massage therapy services
• Send appointment reminders and follow-up communications
• Improve our website and services based on usage patterns

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Contact Form & Formspree

Our contact form is powered by Formspree (formspree.io). When you submit the form, your information is processed by Formspree and delivered to us by email. Formspree's privacy policy is available at formspree.io/legal/privacy-policy.

4. Online Booking — MassageBook

Online appointment booking is handled through MassageBook (massagebook.com). When you book through MassageBook, your information is subject to MassageBook's privacy policy, available at their website. We receive booking confirmation details through that platform.

5. Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics collects anonymous data about your visit including pages viewed, time on site, and general geographic location. This data does not identify you personally. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

6. Cookies

Our website uses cookies primarily through Google Analytics to track anonymous usage data. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access or disclosure. Our website uses HTTPS encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Health Information

Any health information you share with us — including information about injuries, medical conditions, or physical limitations — is used solely to provide safe and appropriate massage therapy services. This information is kept confidential and is not shared with third parties except as required by law.

9. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of any marketing communications

To exercise any of these rights, please contact us at bb@therapeuticmassagechicago.com.

10. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: bb@therapeuticmassagechicago.com
• Phone: (630) 481-7717
• Address: 219 55th Street, Suite 204, Clarendon Hills, IL 60514